Services

Choose the depth your question needs.

Every engagement starts with a real product decision, uses evidence already available to your team and ends with priorities people can act on.

Analytics charts displayed on a laptop

Starting from RM 8,800

Session Quality Audit

A focused four-week review of how people actually experience your app—from first tap to meaningful outcome.

What is included

  • Journey and friction analysis
  • Session replay sampling
  • Prioritised opportunity map
  • Stakeholder readout

Best suited to: Product teams that have analytics and replay data, but need a clear view of what deserves attention first.

Ask about session quality audit
Team discussing product performance in an office

From RM 6,400 / month

Quality Monitoring Programme

Ongoing measurement that separates healthy engagement from loops, hesitation and recoverable failure.

What is included

  • Monthly quality scorecard
  • Segment and release tracking
  • Anomaly investigation
  • Working session with your team

Best suited to: Growing apps that release often and want a dependable quality signal beyond retention and conversion.

Ask about quality monitoring programme
Product team working around a shared table

Scoped to your stack

Measurement Foundation

A practical event, property and quality framework so your team can trust the questions it asks of app data.

What is included

  • Tracking plan review
  • Session quality definition
  • Data QA checks
  • Implementation-ready specification

Best suited to: Teams preparing a new analytics implementation or repairing an existing one before deeper analysis.

Ask about measurement foundation

Practical details

Before we begin.

Do we need a specific analytics platform?

No. We work with the tools your team already uses, provided they contain enough reliable journey or session evidence. We confirm data readiness before an engagement.

Can you work with our internal analyst?

Yes. We often collaborate with product analysts, researchers and data teams, leaving behind methods they can repeat.

Do prices include implementation?

Pricing covers the stated analysis and recommendations. Engineering implementation, new software licences and extensive tracking repairs are scoped separately.